Shipping & Delivery Policy | RRH Overseas
Global Sourcing & Logistics

Shipping & Delivery

From Chinese factories to global destinations, RRH Overseas coordinates sourcing, quality inspection, export preparation,international freight, and delivery solutions for businesses worldwide.

Request a Shipping Quote View Shipping Policy
Our Process

How Your Shipment Moves

A coordinated supply chain process designed to help move your products from supplier sourcing and preparation to international shipping and final delivery.

01
🔍

Source

We coordinate product sourcing and procurement with suitable manufacturers and suppliers.

02
🏭

Produce

The supplier prepares, manufactures, or processes your order according to the agreed specifications.

03
✓

Inspect

Quality, quantity, specifications, and packaging can be checked before shipment where agreed.

04
📦

Prepare

Goods are packed, consolidated, documented, and prepared for international shipment.

05
✈️

Ship

Select the appropriate transportation method including sea, air, express, or eligible land routes.

06
📄

Clear

Customs procedures and import documentation are coordinated according to the agreed shipping terms.

07
🚚

Deliver

Your shipment moves to the designated warehouse, business, or final delivery address.

From Factory → To Your Destination
Freight Solutions

International Shipping Solutions

Choose a logistics solution based on your cargo volume,delivery requirements, budget, and destination.

🌊

Sea Freight

Cost-effective transportation for bulk, heavy, and high-volume shipments, including LCL and FCL options.

✈️

Air Freight

Faster international transportation for time-sensitive commercial shipments.

📦

Express Courier

Convenient solutions for samples, documents, and smaller international consignments.

🚛

Land Transport

Flexible domestic and eligible cross-border transportation solutions based on route availability.

Our Network

One Supply Chain. Multiple Markets.

RRH Overseas connects suppliers,manufacturers, buyers,logistics partners, and international markets through one coordinated sourcing and delivery process.

🇨🇳

China Sourcing

Supplier sourcing, factory procurement, quality inspection,consolidation, packaging, and export coordination.

🇮🇳

India Operations

Import coordination,documentation support, customs-related coordination, and domestic logistics solutions.

🌍

Global Delivery

International freight coordination and delivery solutions for agreed destinations worldwide.

One trusted bridge connecting Chinese factories, Indian businesses,and international markets.
Why RRH Overseas

Built for Supply Chain Transparency

Factory Direct

Coordinate procurement directly with manufacturers and suitable suppliers based on your product requirements.

Multi-Mode Freight

Sea, air, express, and eligible land transportation solutions for different cargo requirements.

End-to-End Coordination

From sourcing and inspection to export preparation,freight coordination, and final delivery.

Important Information

Shipping & Delivery Policy

Please review the following information regarding production, shipping, customs, delivery, and customer responsibilities.

Order Processing & Production

Order processing and production timelines depend on product availability, specifications, order quantity,customization requirements, supplier schedules, and factory capacity.

Production and procurement timelines are estimates unless specifically guaranteed in writing.

Shipping Methods

Available shipping methods may include sea freight,air freight, express courier, and eligible land transportation. The most suitable method depends on the product, cargo volume, destination, timeline,and agreed commercial terms.

Estimated Delivery Times

Delivery timelines may include supplier processing,production, inspection, export handling, internationaltransit, customs clearance, and final delivery.

All delivery estimates are subject to carrier schedules,customs procedures, port conditions, and other factors outside reasonable control.

Shipping Charges

Freight charges may be calculated based on actual or volumetric weight, cargo volume, package dimensions,shipping route, destination, carrier rates, handling,and applicable logistics requirements.

Incoterms® & Delivery Responsibility

Transactions may be arranged under agreed commercialterms such as EXW, FOB, CFR, CIF, DAP, or DDP where applicable. Responsibilities for freight, customs,duties, taxes, insurance, and delivery depend on the agreed terms stated in the quotation or commercial documentation.

Customs, Duties & Import Taxes

International shipments may be subject to customs inspection, duties, taxes, tariffs, licenses, permits,and other regulatory requirements.

Unless specifically included in the agreed quotation or commercial terms, applicable destination-country import duties, taxes, and regulatory charges are the responsibility of the buyer or importer.

Quality Inspection

Where included in the agreed service, inspection may cover quantity, specifications, dimensions, appearance,packaging, labeling, and selected functional checks.

Shipment Tracking

Where available, shipment information such as tracking numbers, Air Waybill numbers, Bill of Lading details,container numbers, or shipment references may be provided.

Damaged or Lost Shipments

Customers should inspect shipments promptly upon delivery and report visible damage as soon as possible.Supporting photographs, videos, and delivery records may be required for claims with the applicable carrier, logistics provider, or insurer.

Cargo Insurance

Cargo insurance is not automatically included unless specifically stated in the quotation or agreed commercial terms. Customers may request available insurance options before shipment.

Customer Responsibilities

Customers are responsible for providing accurate order and delivery information, confirming product specifications, complying with applicable import regulations, and providing documents required for customs or delivery procedures.

Third-Party Logistics Providers

RRH Overseas may coordinate services through independent freight forwarders, carriers, courier companies, shipping lines, customs brokers, warehouses,and local transport providers.

Their services may be subject to their own operationalprocedures and terms and conditions.

Need a Shipping Solution for Your Order?

Tell us what you are sourcing, where your goods are located,and where you need them delivered. Our team can help coordinate the appropriate sourcing and logistics solution.

Request a Shipping Quote
Contact Us

Let'sMoveYourBusiness Forward

RRH Overseas provides sourcing and internationallogistics coordination for businesses looking topurchase products from China, India, and other international markets.

Services:
China Sourcing • Procurement • Quality Inspection • Export Coordination • International Freight • Door-to-Door Delivery

RRH Overseas Private Limited

Global Import & Export Services

India Office:
Haldibari, Cooch Behar,
West Bengal – 735122, India

Email:
info@rrhoverseas.in

India WhatsApp:
+91 81708 59409

China / International:
+86 18376 880208